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Home > Country profiles > Brazil > Articles > Article detail

Elementary My Dear Watson!

Thursday, 11th August 2017

"In 2011, a computer gained fame as a celebrity. Its name was Watson*, of IBM. This was right after taking part in a very popular Q&A show on American TV (Jeopardy), in which Watson, with its ability to understand our language using only information recorded in its memory, and working offline, managed to successfully overcome two of the best Jeopardy players from past shows. Watson used Artificial Intelligence (AI) for this challenge. 

From there, AI has been increasingly discussed and applied in several walks of life and has grown tremendously, revolutionizing the traditional models of decision making, as well as the 21st century job market. Nowadays, there are two recurring questions regarding Artificial Intelligence that are very difficult to be answered: How far will humans interact with machines? And until what point humans can be replaced? 

Since 2011, the world has been changing, especially as far as technology and AI are concerned, at a very quick pace. Take for instance the Artificial Intelligence behind the applications used by Google, Uber, AirBNB, Netflix, Spotify etc…, which maybe know our own tastes and preferences better than we do ourselves, makes us wonder how far can it go. In the market place, new forms of service provision and relationship networks are also being created and renewed in an increasingly fast way. The emergence of “crowd-working” and “work-on-demand” via apps are also evidence of this transformational era. 

The service sharing industry is an irreversible trend and recent studies demonstrate that simply through the use of sharing, the volume of service provision will grow by twenty times over the next ten years according with the last IBA Report titled “Artificial Intelligence and Robotics and Their Impact on the Workplace”. 

Disruption is the word of the moment!

And what is the AI impact in the mediation setting ? In Brazil, for instance, Online Platforms and Artificial Intelligence are rapidly growing in importance as one of the solutions to alleviate the problems related to the slow Judicial System and the huge number cases pending trials (or solutions). As I already mention in a recent post , according to the “Justice in Numbers 2016″report, published by the National Justice Council (CNJ), in 2015 in Brazil, the expenses with the judiciary came to approximately 79 billion reais or the equivalent of approximately 1.3% of national GDP in that year, which is far too much for a nation that also needs to focus on other important structural problems.

Overall, taken into consideration only the labor and contractual disputes, consumer`s cases ranks 3rd amongst those faced by Brazilian companies and in Rio de Janeiro alone (Brazil`s second largest State), with over 500 thousand new cases are filed every year. In order to try to decrease such a high demand of pending and new cases, the 125/2010 CNJ (National Justice Council) Resolution, which regulates the Judicial Policy for the Treatment of Conflicts, was recently updated. On its Amendment number 2, as well as several other important adjustments, the Digital Mediation System was introduced for allowing pre-procedural resolution of conflicts and, in the interest of each Court of Justice or Federal Regional Court, for consensual action in ongoing legal proceedings ."

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Source: FindResolution
Language: English
Contact: Andrea Maia

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