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Online Dispute Resolution Is Powerful Tool for GCs, Say Experts

Thursday, 11th August 2017

"A consumer can buy items from all over the world with a few clicks of a computer mouse or a few swipes on a smartphone, but what happens when something goes wrong with the deal?

University of Missouri law professor Amy Schmitz and high tech businessman Colin Rule are proposing a global solution.

In their new book, "The New Handshake: Online Dispute Resolution and the Future of Consumer Protection," the authors offer a key message for general counsel of major companies about embracing their dispute resolution concept.

Schmitz, a consumer advocate, said in an interview that online dispute resolution is good for business as well as for solving legal problems before they can become big headaches."

Read in full. 

Language: English
Contact: Sue Reisinger

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