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Online and intelligent dispute resolution benefits are touted at ABA Techshow

Tuesday, 4th March 2020

"Resolving court battles related to a condo dispute, a car collision or child custody matter can take months or even years, burdening litigants and the justice system.

Shannon Salter, chair of Canada’s first online tribunal, the British Columbia Civil Resolution Tribunal; and Jonathan Verk, founder and creator of the tech company Hyphenus, say there are more efficient ways to handle those kinds of disagreements.

With online dispute resolution and “intelligent” dispute resolution, people can reach an agreement without stressful and expensive court proceedings, Salter and Verk said at a Thursday morning panel at the ABA Techshow 2020 in Chicago.

The panel was titled “Online Dispute Resolution: Changing the Status Quo and Defining the Future of Work in the Legal Profession.” Techshow runs through Saturday at the Hyatt Regency hotel in Chicago.

Salter said the Civil Resolution Tribunal, or CRT, was the first of its kind and part of a broader effort to build a justice system from the perspective of the people who navigate it.

Salter stressed, however, that the technology behind the taxpayer-funded tribunal is “actually pretty basic” involving emailing, web portals and messaging."

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Language: English
Contact: Matt Reynolds

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